1.Information we may collect
Depending on how you contact us, we may receive:
- Name
- WhatsApp number
- Email address
- Business or brand information
- Information you voluntarily provide about your website requirements
- Messages and communications
- Technical information associated with website access where applicable
We do not intentionally request unnecessary personal information.
2.How we use information
Information may be used to:
- Respond to enquiries
- Understand website requirements
- Prepare quotations
- Communicate regarding projects
- Deliver requested services
- Maintain business records
- Respond to support requests
- Meet legal or regulatory obligations
We do not sell personal information.
3.WhatsApp
If you contact WHO ARE YOU ONLINE? through WhatsApp, your communication will also be subject to WhatsApp's own privacy policies and terms.
WHO ARE YOU ONLINE? does not control how WhatsApp processes information within its platform.
4.Website forms
If you submit information through a website form, the information is used to respond to your enquiry and, where relevant, provide services or quotations.
Do not submit sensitive personal information through a general enquiry form unless specifically requested.
5.Disclosure
Personal information may be disclosed where reasonably necessary to:
- Service providers supporting the website or business
- Hosting or technology providers
- Communication providers
- Professional advisers
- Government authorities
- Law-enforcement or regulatory bodies where legally required
We do not sell personal information to third parties.
6.Data security
Reasonable measures are taken to protect personal information from unauthorised access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7.Data retention
Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, contractual, legal and regulatory requirements.
8.Access and correction
Subject to applicable law, you may request access to or correction of personal information held about you. Requests can be made through:
- +60 17-671 1695
- [BUSINESS EMAIL TO BE ADDED]
9.Withdrawal / questions
You may contact us if you have questions about how your personal information is handled, or if you wish to exercise applicable rights under Malaysian data-protection law.
10.External links
This website may contain links to third-party websites, including social media platforms.
WHO ARE YOU ONLINE? is not responsible for the privacy practices of third-party websites. Visitors should review the privacy policies of those services separately.
11.Updates
This Privacy Notice may be updated from time to time to reflect changes in services, technology, legal requirements or privacy practices.
The latest version will be published on this website.